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Shop policies

Shipping:

Processing time
The time we need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Returns & exchanges

- We gladly accept returns and exchanges

Contact us within: 7 days of delivery
Ship items back within: 14 days of delivery

- The following items can't be returned or exchanged:

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
  • Custom or personalized orders
  • Items on sale

- Conditions of return:

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

- We don't accept cancellations